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Edmonton taxi drivers screamed, chanted and some stripped off their shirts during a contentious meeting of Edmonton city council. At issue was a bylaw that would allow companies such as Uber to legally operate in the city. Dozens of drivers in the audience began a noisy protest, prompting councillors to leave the chambers and call […]
By The Canadian Press | September 24, 2015
2 min read
DETROIT – General Motors will pay US$575 million to settle hundreds of civil lawsuits filed against the company over faulty small-car ignition switches, including the bulk of pending wrongful death and injury cases. The company on Thursday said it reached a deal with Texas personal injury lawyer Bob Hilliard to settle 1,385 death and injury […]
By Canadian Underwriter | September 17, 2015
3 min read
New research from KANETIX.ca shows the majority of Ontario cities with the most expensive car insurance premiums are in the Greater Toronto Area (GTA), with Brampton topping the list. Ontario has the highest auto insurance rates in the country, notes a statement Tuesday from KANETIX.ca, Canada’s first online insurance marketplace that currently provides a million-plus […]
By Canadian Underwriter | February 17, 2015
Winter is over… finally. That is sure to ramp up how many, and how long, vehicles take to the roads, their operators looking forward to warmth and leaving all thoughts of “polar vortex” in their rear-view mirrors. But with all the hope and promise that spring delivers comes the real-life concern that continues to gain […]
By Angela Stelmakowich, Editor | April 30, 2014
What is the impact of channel selection on customer experience? Although customer use of self-service and emerging channels is on the rise, brokers, agents and customer call centre representatives continue to be primary points of contact for many questions and tasks.
By Jeremy Bowler | April 30, 2013
5 min read
Economical Insurance is launching a pilot involving eight broker partners to test the functionality of its eDocs solution, based on the Centre for Study of Insurance Operations' (CSIO) XML standard. The goal is to help brokers realize enhanced efficiencies by pushing declaration documents electronically to their broker management systems.
By Dianna Fioravanti | March 31, 2013
4 min read
John Seyler, incoming president of the Canadian Independent Adjusters' Association (CIAA), has worked as an independent adjuster for more than 20 years.
By Angela Stelmakowich, Editor | July 1, 2012
6 min read
The Insurance Corporation of British Columbia has partnered with Autoplan brokers in B.C. to offer a program that focuses on broker efforts with consumers at the point of sale.
By John Dickinson, Director, Centralized Broker Services, ICBC | July 1, 2012
CARSTAR’s CONNECTED conference took place Aug. 17-19 in St. John’s, Newfoundland. More than 300 franchise partners and families, corporate employees and vendor and insurance partners attended. During the three-day conference, CARSTAR Corporate employees presented new ideas and programs in areas such as insurance relations, marketing, training and information technology. Following the corporate presentations, attendees had […]
September 30, 2011
1 min read
The Centre for Study of Insurance Operations (CSIO) presented its 2010 CSIO Annual Achievement Award to The Economical Insurance Group (TEIG) for the insurer’s Insurance on Demand solution. CSIO gives out an award each year to one of its members for the innovative use of CSIO standards. Kathryn Curran and Maureen Tomlinson accepted the award […]
June 30, 2011
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