Home Breadcrumb caret News Breadcrumb caret Claims CIAA/CICMA Annual Joint Conference The CICMA/CIAA Ontario Chapter’s 46th Annual Joint Conference was held on Feb. 5, 2013 at the Metro Toronto Convention Centre. The theme of the conference was ‘Can We Talk? Customer Service: the Good, the Bad and the Ugly’. Guest speakers were Brian Maltman, executive director, General Insurance OmbudService; Stephen Scullion, director professional development, Crawford & […] By admin | March 31, 2013 | Last updated on October 1, 2024 1 min read Plus Icon Image The CICMA/CIAA Ontario Chapter’s 46th Annual Joint Conference was held on Feb. 5, 2013 at the Metro Toronto Convention Centre. The theme of the conference was ‘Can We Talk? Customer Service: the Good, the Bad and the Ugly’. Guest speakers were Brian Maltman, executive director, General Insurance OmbudService; Stephen Scullion, director professional development, Crawford & Company (Canada) Inc.; and keynote speakers Carl Van, president and CEO, International Insurance Institute, Inc. admin Print Group 8 LinkedIn LI X (Twitter) logo Facebook Print Group 8