Claims

How digital direct fits into Definity’s Top 3 priorities

As Sonnet approaches profitability, Canadian consumers show comfort with online buying platforms

By Phil Porado | November 25, 2025

2 min read

Blending AI and the human touch: What insurance customers want

Nearly 40% rank loss of human touch as the top concern with insurer-provided Gen AI tools

By Jason Contant | November 25, 2025

3 min read

Why time is of the essence in reducing Cat losses

Since 1983, insurance has only picked up less than half of the total costs of disasters

By Jason Contant | November 24, 2025

3 min read

The hidden, truer cost of NatCats in Canada

Total estimated NatCats losses between 1983 and 2024 was $130 billion

By Jason Contant | November 20, 2025

2 min read