Claims
The former branch office manager of a B.C. brokerage has been banned from being a broker for a minimum of three years after she was convicted for misappropriating more than $16,000 of Insurance Corporation of B.C. (ICBC) funds for personal use. In issuing its disciplinary order, the province’s broker regulator, Insurance Council of B.C., said […]
By David Gambrill | January 27, 2020
2 min read
Allegations of sexual abuse have spiked in recent years, creating a new wave of complex insurance claims. Adding to that complexity is dealing with the wave of reports about incidents that took place decades ago. These older claims are proving to be the most challenging, says Rob Holmes, senior general adjuster with Crawford & Company […]
By Adam Malik | January 27, 2020
3 min read
Years ago, an adjuster would be sent out to look at a claim after a client put their pot fresh off the stove directly on their linoleum countertop, leaving a round burn mark. Compare that to today, when a $50,000 basement flood claim might be handled entirely over the phone. That’s just one example of […]
By Adam Malik | January 24, 2020
British Columbia’s top court recently sided with a Hub International brokerage in a case in which a client sued the brokerage and the insurer for coverage that was denied because a building damaged by fire contained a legal medical marijuana grow op. In Schellenberg v. Wawanesa Mutual Insurance Company, released Wednesday, the B.C. Court of Appeal […]
By Greg Meckbach | January 24, 2020
4 min read
Want to share basement flood horror stories with other brokers or home inspectors, and hear how industry peers tackled their problems? The Home Flood Risk Assessment Training Course, launched in 2018, now has discussion sessions, said Daniel Filippi, program manager of resilience and adaptation at the Intact Centre on Climate Adaptation. “The discussions are pretty […]
By Greg Meckbach | January 23, 2020
Be it the Internet of Things, business process automation, environmental concerns, or a whole host of other emerging trends and challenges, the claims industry is behind the times when it comes to being ready to take these on these issues, a panel of claims experts told a recent conference. “My view is that we’re not […]
By Adam Malik | January 23, 2020
Insured damage from floods, rain, snow and windstorms reached $1.3 billion in 2019, the Insurance Bureau of Canada (IBC) reported Tuesday, citing data from Catastrophe Indices and Quantification Inc. (CatIQ) “Like 2018, no single event in 2019 caused the high amount paid out for losses,” IBC said. “Instead, Canadians and their insurers experienced significant losses […]
By Greg Meckbach | January 22, 2020
ST. JOHN’S, N.L. – Commercial flights have resumed in and out of St. John’s, N.L., today, as eastern Newfoundland continues to dig itself out from last week’s record-breaking blizzard. Today is the sixth day the provincial capital has been under a state of emergency after a storm dumped more than 76 centimetres of snow on […]
By The Canadian Press | January 22, 2020
An Ontario court has rejected an attempt by claimants in a bad faith claim against an insurer to blur the line between claims adjudication and setting claims reserves, ruling that the insurer’s “records pertaining to reserves” were irrelevant to how the claim was decided. In Kanani v. Economical Insurance, released last Friday, the court considered […]
By David Gambrill | January 21, 2020
EDMONTON – In a few weeks, Ken Block will hang up his uniform as head of Edmonton Fire Rescue and head Down Under to assume command of 5,000 firefighters in Australia. “I’m really looking forward to getting over there,” the fire chief said in an interview this week. Block is to lead a newly created […]
By Jason Contant | January 21, 2020
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