Claims

Three-year ban for broker convicted of misappropriating more than $16,000

The former branch office manager of a B.C. brokerage has been banned from being a broker for a minimum of three years after she was convicted for misappropriating more than $16,000 of Insurance Corporation of B.C. (ICBC) funds for personal use. In issuing its disciplinary order, the province’s broker regulator, Insurance Council of B.C., said […]

By David Gambrill | January 27, 2020

2 min read

The challenges of handling older #MeToo claims

Allegations of sexual abuse have spiked in recent years, creating a new wave of complex insurance claims. Adding to that complexity is dealing with the wave of reports about incidents that took place decades ago. These older claims are proving to be the most challenging, says Rob Holmes, senior general adjuster with Crawford & Company […]

By Adam Malik | January 27, 2020

3 min read

How tech has changed what it means to be an independent adjuster

Years ago, an adjuster would be sent out to look at a claim after a client put their pot fresh off the stove directly on their linoleum countertop, leaving a round burn mark. Compare that to today, when a $50,000 basement flood claim might be handled entirely over the phone. That’s just one example of […]

By Adam Malik | January 24, 2020

3 min read

Why these homeowners lost their negligence lawsuit against a Hub brokerage

British Columbia’s top court recently sided with a Hub International brokerage in a case in which a client sued the brokerage and the insurer for coverage that was denied because a building damaged by fire contained a legal medical marijuana grow op. In Schellenberg v. Wawanesa Mutual Insurance Company, released Wednesday, the B.C. Court of Appeal […]

By Greg Meckbach | January 24, 2020

4 min read