Claims

15,000 still without power following heavy rain storm

MONTREAL – About 15,000 Hydro Quebec customers were still without electricity this morning after heavy rain and strong winds caused damage to power lines Wednesday. The utility says its crews worked through the night to restore power to 90 per cent of the homes that had been affected. As many as 175,000 customers lost power […]

By The Canadian Press | August 30, 2018

1 min read

The trade-off to using artificial intelligence to speed up claims

Canadian insurers wanting to handle claims like Lemonade are going to have to accept some trade-offs, a Claims Summit speaker said Tuesday. New York City-based Lemonade Insurance Company uses artificial intelligence and says it can handle some claims in three seconds. Lemonade claimed earlier that it set a world record when a customer who submitted […]

By Greg Meckbach | August 29, 2018

3 min read

The exclusion that no longer applies to this home insurance coverage

Fifteen years after Nova Scotia was hit by Hurricane Juan, a Canadian home insurer is offering storm surge coverage in all four Atlantic Canada provinces. Storm surge is a rise in sea level resulting from atmospheric pressure changes and wind associated with a storm. Home insurers started offering overland water coverage in 2015, but storm surge […]

By Greg Meckbach | August 28, 2018

2 min read

Liability risk for private pot retailers

Your retail client could be at risk of a lawsuit if it starts selling cannabis, but the exposure may not be the same as the liability risk of a bar serving alcohol, an insurance defence lawyer suggests. Whether a retailer selling cannabis or alcohol could be sued is “a question of foreseeability,” Ari Krajden, a […]

By Greg Meckbach | August 28, 2018

3 min read