Claims

How brokerages should handle employees’ use of social media

Negative public reaction to some high-profile Twitter and Instagram posts raises the question of whether insurance brokerage owners should monitor the personal social media accounts of their workers. “We don’t police our staff’s Facebook pages,” reports Calgary brokerage owner Robyn Young. “As part of our hiring – if [a prospective employee’s] Facebook page was public, […]

By Greg Meckbach | June 13, 2018

3 min read

The untapped potential of telematics in auto claims

Telematics, which records data on vehicle behaviour, is used now mainly for underwriting, but the technology can also provide a treasure trove of information for claims adjusters, one vendor suggests. Auto insurance claims adjusters could potentially use telematics to determine how many passengers were in a vehicle that was involved in a collision and whether […]

By Greg Meckbach | June 12, 2018

2 min read

The new threat facing Fort McMurray (and other parts of Western Canada)

With hundreds of claims from the 2016 Fort McMurray wildfire still unresolved as of late last month, Alberta residents could be forgiven for still worrying about wildfire risks in their own backyard. The Canadian Press recently reported that as of May 10, some 900 insurance claims were outstanding. Alberta’s Minister of Finance and president of […]

By Jason Contant | June 12, 2018

3 min read

Will top court give waivers a sporting chance?

Why the fate of insuring sports and recreational facilities hangs in the balance

By David Dias, Freelance Writer | June 11, 2018

1 min read