Claims

Broker fined after leaving agency with his own book of business

A B.C. broker who believed he was leaving one agency for another with his own book of business received a $2,500 fine for a privacy breach when he took a spreadsheet of his clients’ information with him. Before joining his brokerage in 2004, Jason Robert Verbeke had a verbal agreement with the agency’s nominee that […]

By David Gambrill | May 8, 2018

2 min read

Claims, Interrupted

Why a new breed of storms paves a new course for claims managers

By Shane Swinson, SVP, insurance portfolio, FirstOnSite Restoration | May 8, 2018

5 min read

Small is Beautiful

It’s fair to say that Nick Stagliano and Scott Mastromatteo dislike bureaucracy. In fact, their need to get out from under the load of meetings, paperwork and layers of management was a principal motivator in the founding of NSA Claims. After an early career in claims, working his way up to management, Nick formed the […]

By Emily Atkins, Editor | May 8, 2018

5 min read

Restoration Myth-Busting: Three-day Drying

Insurance carriers could dramatically improve cycle time, profitability and improve customer service if they abandon misinformation about restorative drying. It has been nine years since one of the world’s leading restoration minds wrote the article “The three-day drying myth.” By the end of this series you will have the knowledge to make informed decisions, understand […]

By Kris Rzesnoski, vice-president, business development, Encircle | May 8, 2018

7 min read