Claims

Why brokers should ask clients about their human resource departments

By asking if a business client has a human resources department, a broker can quickly find out about that client’s liability exposure. If a client’s business has an HR person or a legal advisor, that “tends to really decrease liability for individual corporations and individual people,” Toronto employment lawyer Andrew Monkhouse said in an interview. […]

By Greg Meckbach | January 30, 2018

2 min read

I, Robot

Overcoming our fear of robots will allow our best people to focus on the customer at the time of claim, when they need us most.

By Monica Kuzyk Vice President, Claims, Curo Claims Services | January 28, 2018

2 min read

Gift cards–a new way to reduce liability

You are providing risk advice to a company accused of wrongdoing. What do you think about your client offering voluntary gift cards as a strategy to reduce liability? The question is currently before the Ontario Superior Court of Justice in David v. Loblaw, which has not only drawn attention from the public, but also from […]

By David Gambrill | January 26, 2018

3 min read

Home inspector out $13,000 for leaky foundation advice

A home inspector was successfully sued for more than $13,000 in British Columbia for not advising buyers of a leaking Chilliwack home to fix foundation cracks. In a ruling released Monday, Provincial Court of British Columbia Justice Kenneth Skilnick ruled that Mr. Home Inspector Ltd., through its agent Lee Fearnley Stonegate Home Inspections Ltd., failed […]

By Greg Meckbach | January 25, 2018

3 min read