Claims
Claims professionals need to be good negotiators. Yet many are inadvertently sending the wrong message to their clients.
By Alyssa DiSabatino | July 2, 2024
4 min read
A church that faced allegations of sexual abuse has been unable to renew its abuse liability and employment practices liability policies.
By Jason Contant | July 2, 2024
2 min read
A grass fire that prompted the closure of a major highway west of Edmonton involved a gas metering station, Yellowhead County reports.
By The Canadian Press | July 2, 2024
1 min read
New insurance customer protection guidelines address business culture, product disclosure, broker integrity and claims management
By Phil Porado | June 28, 2024
3 min read
Canada’s top court agrees Aviva Canada’s business policy doesn't cover a restaurant for government shutdowns caused by the COVID-19 pandemic.
By David Gambrill | June 28, 2024
The industry must rethink underwriting knowledge transfer, especially as experienced underwriters retire and remote work becomes the norm.
By Jason Contant | June 27, 2024
When disasters can strike at a moment's notice, there are roles in the industry where a modern 4-day week simply isn't as feasible.
By Alyssa DiSabatino | June 27, 2024
State-sponsored cyberattacks may present challenges for insurers, since courts can disagree with insurers about states' culpability.
By David Gambrill | June 27, 2024
Insurance Corporation of B.C. estimates in the first seven months of 2023 catalytic converter theft set off about $8.2 million in claims.
By The Canadian Press | June 27, 2024
Insurance clients will set their own claims expectations about when they'll hear back from an adjuster if they aren't told.
By Alyssa DiSabatino | June 26, 2024
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