Claims
What would happen if Canada experienced an atmospheric perils mega-disaster in a single year? Is Canada prepared to deal with the uncertainty of numerous events in different regions?
By Eric Robinson, Senior Scientist, AIR Worldwide | November 30, 2015
5 min read
Audit professionals are increasingly using two innovative audit techniques - data and analytics, and lean in audit. Offering an opportunity to raise the bar for audit quality and risk detection, the new approaches not only enhance audit value, but often produce insights businesses can use to manage risk and improve business results.
By Doug King, National Data & Analytics Leader, Audit; and Lee Alfrey, National Lean in Audit Leader, KPMG in Canada | November 30, 2015
6 min read
Bring Your Own Device is now part of the business landscape. But with the convenience and flexibility of BYOD comes risks that an organization must address in a dedicated policy.
By Mitch Koczerginski, Associate, McMillan LLP | November 30, 2015
For insurance professionals, taking note-taking seriously is no laughing matter. Dealing with a difficult, demanding or even threatening claimant can be trying for claims adjusters, but professionalism and accuracy in note-taking is paramount. Failing to do so can put the impartiality and reputation of both the adjuster and the company at risk.
By The CIP Society Insurance Institute of Canada | November 30, 2015
7 min read
The Co-operators Group Limited announced on Monday that it will publicly disclose the carbon footprints of its equity portfolios. The Co-operators said in a press release that, as the first Canadian insurance company to sign on to the Montréal Carbon Pledge, it is living up to its commitment as a signatory. By signing the pledge, […]
By Canadian Underwriter | November 30, 2015
2 min read
Intact Financial Corporation (IFC), Canada’s largest provider of property and casualty insurance, and Ontario’s University of Waterloo announced on Monday the creation of the Intact Centre on Climate Adaptation (ICCA). The centre, based in the Faculty of Environment at the University of Waterloo (UoW), will focus on research and building awareness for “innovative adaptation solutions […]
3 min read
Insurance company claims departments are using a wide range of metrics to measure adjusting efficiency, such as shelf life, cycle time and service indexes. Independent adjusters are accustomed to being accountable for their work, time and professional expertise through ongoing measurements. But are these key performance indicators relevant to all aspects of the claims handling process? Are the metrics truly effective at improving claim resolution? And how can adjusters and claims managers agree on the measurements that matter most?
By Craig Harris, Freelance Writer | November 30, 2015
11 min read
Upcoming changes to the province's auto insurance system will come into effect June 2016 - what adjusters need to know.
By Daniel Strigberger, partner, Samis & Company | November 30, 2015
A recent court case may broaden the application of the pollution exclusion in commercial liability coverage.
By Michael S. Teitelbaum, partner; and Yulia Pesin, associate, Hughes Amys LLP | November 30, 2015
Ours is a noble profession and you should be proud of the important work you do everyday – delivering the product of the Property & Casualty Insurance Industry in Canada. One of the many benefits of being National President of the Canadian Independent Adjusters’ Association is access to reach the readers of Claims Canada through […]
By Fred Plant, President, Canadian Independent Adjusters' Association | November 30, 2015
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