Claims

How Intact plans to approach auto pricing in 2024

Intact expects to deliver a similar auto insurance result in 2024 as it did last year, with a combined ratio in the mid-90s.

By David Gambrill | February 21, 2024

3 min read

Air Canada chatbot error shows liability implications of AI

Air Canada has been ordered to uphold a policy fabricated by its AI customer chatbot in a recent Civil Resolution Tribunal (CRT) dispute.

By Alyssa DiSabatino | February 21, 2024

2 min read

Warm and dry weather prompts Alberta to declare an early start to wildfire season

Alberta has declared an early start to the 2024 wildfire season in the face of low snowpacks and forecasts of dry weather to come.

By The Canadian Press | February 21, 2024

3 min read

Brokers needn’t advise new Canadians to obtain a provincial driver’s licence

Insurance brokers aren’t required to advise new B.C. residents that they must apply for a proper driver’s licence within 90 days of residency

By David Gambrill | February 20, 2024

3 min read