Claims
Since last reporting to the membership, I have been very active in representing you, our members, at various levels. As an advisory member of the National Insurance Conference of Canada, I have participated on their committee in preparation for the 2012 conference. This high level conference is scheduled for Sept. 30, 2012 to Oct. 2, […]
By Greg Merrithew | January 31, 2012
3 min read
When it comes to safety, independent adjusters have come a long way from years past when safety was not high on the priority list. Now, internal company policies, and a healthy dose of common sense, are relied upon to direct adjusters to make the safest choices when handling claims.
By Laura Kupcis | January 31, 2012
15 min read
MGB Claims Consultants Inc., launched only two short years ago, and has made a name for itself by offering responsive, committed and effective claims handling for its clients.
6 min read
For the past 20 years, I have had the pleasure of both developing and participating in a unique training school. The course is a six-day program that is cosponsored by the U.S. Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF) and the International Association of Arson Investigators (IAAI). The course name is, “Complex Arson Fire […]
By Glenn Gibson | January 31, 2012
A number of changes to the Insurance Act and related regulations in Alberta coming into effect July 2012, which will impact the handling of claims. Some of these changes are: changes to the limitation periods, notice of retainer by plaintiff’s counsel, disclosures of policy limits in motor vehicle accident claims, a rewrite of the statutory […]
By Delores Thorbourne | January 31, 2012
4 min read
The Ontario Court of Appeal was particularly busy this past year, while the Supreme Court of Canada rested a little in the wake of Progressive Homes v. Lombard in late 2010. Without further adieu, here are the insurance coverage cases from across Canada from 2011 that I believe are worthy of review. Cabell v. Personal […]
By Christopher Dunn | January 31, 2012
9 min read
Seven habits of highly successful claims handlers
By Ian Gold | January 31, 2012
5 min read
Slips and falls are not trivial matters. With large claim values for fall injuries, insurers need to know the risks they face from exposure to liability. However, with differing standards for slip testing and instruments, it can be difficult to wade through varying expert opinions. This has resulted in a debate over the accepted standards […]
By Jason Young and Michelle Livingstone | January 31, 2012
Media coverage on the high cost of fraudulent claims to insurers and insureds alike has been extensive. But the fight against fraud is also costly, and more so if punitive damages are awarded as a result of mistakes in the claims investigation process. Most types of insurance require that insureds submit financial documentation in support […]
By Michael Sigsworth and Darrell Sherman | January 31, 2012
Responding to Psychological Injury Claims
January 31, 2012
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