Claims

The Global Claims Challenge

As insurance companies and their clients conduct more business globally, it is essential that claims operations be ready to perform on a global basis, as well. Claims managers must be able to deal with language and jurisdictional issues. This is in addition to having the tools available to manage international claims quickly and uniformly, no […]

By Paul Tuhy and Nicole Michaels | July 31, 2010

5 min read

Subrogating Claims in Landlord – Tenant Situations

An insured tenant might question, I paid for the insurance: can my landlord sue me? Or, the landlord’s insurer might ask whether they can pursue the tenant by way of subrogation. Either way, a trilogy of cases decided over 30 years ago by the Supreme Court of Canada — Cummer-Yonge Investments Ltd. v. Agnew -Surpass […]

By Sandra Weber and Trisha Gain | July 31, 2010

6 min read

What to Expect on Two Wheels

Common factors involved in motorcycle claims;

By Chris Atkins | July 31, 2010

5 min read

A Field Guide to Insurance Frauds and Fraudsters of North America

“Forewarned is forearmed” may be a clichéd aphorism, but it’s a useful one for claims adjusters to keep in mind. The most pressing forewarning is that, insurance fraud, already a huge drain, is likely to increase in Canada as it has in the United States, due to the present economic climate. The Insurance Bureau of […]

By Alfred J. Marrazzo and Steven Young | July 31, 2010

5 min read