IBAO launches new program for aspiring brokers

The Insurance Brokers Association of Ontario (IBAO) has launched the Future Leaders Program. It was developed specifically to address the competencies needed by aspiring brokerage owners/leaders based on direct input from the Young Broker Council members, successful broker principals and insurance companies. The program is completed over an 18-month period and is divided into two parts: self-assessment and communication. Key competencies that the program will develop include:•    self-knowledge and self-awareness; •    customer-focused communication; •    motivating others; business acumen; •    hiring and staffing; •    self-development; •    strategic ability; and •    leadership practices. To learn more visit www.ibao.org or contact Lucy Arkell at larkell@ibao.on.ca.