Industry

Outsourcing Commercial Claims

Tier 2 Canadian commercial brokerages may soon be contemplating the predominantly U. S. tactic of outsourcing a brokerage's claimshandling processes to a third-party provider

By David Gambrill | March 31, 2008

6 min read

Building a Brand in Dangerous Times

Aviva Canada is seeking to increase its brand awareness at the same time its research shows consumers are indifferent about insurance and view it as a "necessary evil." The result is an ambitious new public communications plan.

By Aviva Canada | March 31, 2008

6 min read

Fishing for New Business

Independent brokers should be cautious about insurers engaged in portfolio acquisitions with or without inducements such as override and financial compensation

By J. R. (Bob) Tisdale, President And CEO, Pembridge Insurance Company | March 31, 2008

6 min read

Showing Brokers The Money

Discussions about broker technology have advanced to the point that they now include the roles of management and worker productivity -- and not just technology -- in increasing the profits of a brokerage

By Patrick Durepos, President, Keal Technology | March 31, 2008

6 min read