Industry

Balancing the Equation

Independent brokers increase their value proposition when they support the value proposition of independent claims adjusters

By Fred Plant | December 31, 2007

7 min read

Becoming a Preferred Collision Repair Shop

Is it strictly performance-based, or are there other factors in becoming an insurer's preferred collision repair shop?

By David Gambrill | December 31, 2007

6 min read

Mobile Claims Handling

Resolving claims where people live, as well as empathic adjusters, go a long way towards retaining policyholders

By Irene Bianchi | December 31, 2007

2 min read

Road to IFRS

Canadian insurers should heed lessons European insurers have learned in the implementation of IFRS -- especially the need to leave enough time to rebuild data sets.

By Vanessa Mariga | December 31, 2007

3 min read