Industry

Industry SEMCI: at Critical Mass?

With the Canadian property and casualty insurance industry rousing from its "wintry hard market", company attention has once again shifted to the rebuilding of books of business and the courting of brokers. It is therefore not surprising that the final quarter of last year saw a rush of insurers signing on to the Centre for Study of Insurance Operations' (CSIO) Internet-based company-to-broker "portal". With the CSIO facing a critical turning point with the pending launch of the all-important "phase II" of its single-entry, multi-company interface (SEMCI) solution, industry attention is very much focused on whether the portal has achieved "critical mass" in terms of insurer and broker support.

By Sean van Zyl, Editor | January 31, 2005

9 min read

CRISIS and REFORM

The role of the Insurance Bureau of Canada (IBC) has evolved along with the events, and perhaps even fate, that have shaped the Canadian property and casualty insurance industry into what it is today. As lobbyist, facilitator, champion of regulative reform and the public voice of insurers, the IBC as an industry body has had to learn to adapt rapidly to the demands of a faster moving, riskier and increasingly complex marketplace. Sometimes lauded, and other times the brunt of industry criticism, those running the IBC often face a thankless job, observes Igal Mayer who took over as the bureau's board chair at the end of 2004. However, the significant achievements made over the last year regarding auto insurance reform across the provinces, and the subsequent return of adequate market coverage availability, stands testimony to the success of the IBC in handling crises, Mayer notes. Looking ahead, the bureau is shifting from crisis management to focus on long-term market reform in a bid to break from the insurance industry's destructive pricing cycle, he adds.

By Sean van Zyl, Editor | January 31, 2005

5 min read

Boosting Workflow Efficiency

New Year's resolutions often revolve around personal goals and objectives such as losing weight, getting in shape, buying that big screen plasma or LCD television, a new car, etc. This is also a great time of year to take stock of your business goals and objectives.

By Caroline Kennedy, and Catherine Trimble | January 31, 2005

4 min read

Commercial Complacency

Insurers and brokers who believe time will wait for them to get their commercial operations into shape should think twice. Competitors do exist in the form of direct writers, many of whom are targeting package commercial business. Today, there is urgency for brokers and companies to share data and streamline the policy processing function.

By Kevin Campbell, president of Policy Works | January 31, 2005

5 min read