Industry
The Internet has enabled service industries to transact business at greater speeds and across more territory than ever before. And yet, web-based technology remains largely under utilized by most property and casualty insurers and the independent broker network. The primary focus has been at the call center level, or using the Internet as a hi-tech […]
By Grace Webster of Royal & SunAlliance | February 28, 2001
5 min read
As the world of insurance moves online, new laws are being established to validate online transactions, as well as protect consumer interests. Electronic signature and privacy legislation being enacted at both the federal and provincial levels will challenge the industry to tackle this new form of commerce with care. Speakers at the recent Canadian Institute […]
By Vikki Spencer | February 28, 2001
7 min read
Rising expense ratios, soft market conditions, consolidation. Just when the insurance industry thinks it has weathered the stormy climate of the last decade, a new millennium brings the uncertainty of technological advancement. Companies eager to reduce costs may be prepared to make the mammoth investments required to take advantage of the latest high-tech offerings. But […]
By Gordon Dunn, director, new business development at HUON | February 28, 2001
6 min read
With the recent approval of federal and provincial laws paving the way for the development of e-commerce, property and casualty insurance regulators in Canada face the tough decision of whether or not online buyers need the extent of “hand holding” that has traditionally been applied to consumer insurance purchases. Despite the new legislative offerings which […]
By Sean van Zyl, Editor | February 28, 2001
9 min read
Announcements in Coming Events are run free of charge as a service to the industry. Items should be submitted by the first of the month prior to the month in which the announcement is to appear. Women in Insurance Cancer Crusade Dinner. Toronto, ON. Contact Paula Driver-Chiccanti at 416-756-8464 for details. March 28. Insurance Bureau […]
February 28, 2001
2 min read
Companies who fail to put proper financial controls in place could be paying the price, says John Doran, assistant superintendent, supervision sector, of the Office of the Superintendent of Financial Institutions (OSFI). In a speech to the Canadian Insurance Accountants Association recently, Doran said that the government regulator needs to look at ways to control […]
1 min read
Following an announcement of a major market “modernization restructuring” toward the end of last year, Lloyd’s of London has adopted two tough stands to ensure a more speedy flow of premiums collected as well as tighten up on shoddy regulatory management of syndicates. David Gittings, who heads up Lloyd’s regulation department, says that, in line […]
The St. Paul’s company has appointed Bob Fellows president and general manager of St. Paul Canada. Fellows brings 20 years industry experience to the position, most recently leading Royal & SunAlliance’s Financial Solutions venture. Lloyd’s of London has named Nicholas Smith as attorney in fact in Canada for its Canadian underwriters, succeeding Mark J. Oppenheim […]
CGU Canada is making several organizational changes effective June 1, including the appointment of Igal Mayer as president and CEO of CGU Canada. He was formerly finance director for Norwich Union Insurance and replaces Mark Webb. Webb has been named managing director Europe for CGNU. Richard Harvey will become group chief executive for CGNU, effective […]
January 31, 2001
The brave new world of the Internet brought a scope of accessibility never before experienced. And, just as insurers are beginning to grasp all that the Internet has to offer, the digital world is opening even more doorways with the advent of wireless technology. As companies push customer service as a marketplace “differentiator”, the use […]
By Larry Snipes, director of product development and general insura | January 31, 2001
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