Industry

How UBI could empower your client

Usage-based insurance (UBI) empowers the customer and takes a lot of the complexity out of the insurance product, a speaker said Wednesday during KPMG’s 30th annual insurance conference.  “Personally, I love the idea of usage-based insurance and telematics,” Celyeste Power, chief strategy officer with Insurance Bureau of Canada, said during the Reimagining Customer Experience panel at the conference. “It […]

By Jason Contant | November 19, 2021

2 min read

WICC’s 25th: My Cancer Story, Feelings & Support — Rose Cugliari

Editor’s Note:  In honour and celebration of Women and Insurance Cancer Crusade (WICC)’s 25th anniversary, Canadian Underwriter will be publishing each Friday a personal story of someone who has been touched by WICC’s fundraising activities in support of cancer care and research. In this second part of the series, there will be five stories. Canada’s […]

By Jason Contant | November 18, 2021

3 min read

The evolving value of the claims sector

While the traditional view of claims is that it sits towards the back of the value chain, that is changing, a speaker said Wednesday during KPMG’s 30th annual insurance conference. The evolving role of claims was one of four macro (or high-level) trends discussed during the Reimagining Operations session at the virtual conference. Paul Jones, […]

By Jason Contant | November 18, 2021

3 min read

N.L. cyberattack shows Canada needs national rules to protect personal data: experts

ST. JOHN’S, N.L. – The cyberattack on Newfoundland and Labrador’s health-care system is yet another urgent signal that Canada needs better rules around protecting personal health information from hackers and needs a unified response plan when health-care services are under siege, experts say. Lives are at stake and action is needed now, said Paul-Emile Cloutier, […]

By Jason Contant | November 18, 2021

4 min read