Industry

Communicating with clients: Ditch the emojis! LOL

Ditch the emojis and shorthand — use proper language when communicating to clients in writing, an insurance executive urged during a recent webinar. Insurance professionals would be wise to make the extra effort to be clear to clients when communicating in a written format, according to Erin Fischer, senior vice president, chief claims and regional […]

By Adam Malik | June 9, 2021

3 min read

How the hard market is changing commercial underwriting

The ongoing hard market means underwriters are asking commercial clients more in-depth questions about their organizations’ risk management practices and culture, suggests the new CEO of the Canadian Universities Reciprocal Insurance Exchange. “We are very much in a hard market,” said Patrick Lundy, CEO of Burlington, Ont.-based CURIE, in a recent interview. Therefore, commercial underwriters want […]

By Greg Meckbach | June 9, 2021

2 min read

What insurers are paying to deliver IFRS 17: Is there any bang for the buck?

The majority of insurers across the globe will spend US$20 million to implement the IFRS 17 insurance accounting standard into their operations, according to a new worldwide survey by Willis Towers Watson. The cost of implementation for Canadian P&C insurers is less clear. More than two-thirds of Canadian P&C insurers said they were budgeting between […]

By Jason Contant | June 9, 2021

4 min read

Bank of Canada keeps key interest rate target on hold

OTTAWA – The Bank of Canada is keeping its key interest rate target on hold at 0.25 per cent. The rate has been on hold at its rock-bottom level since the onset of the pandemic last year and the central bank has said it won’t increase the rate until the economy has recovered. Today’s announcement […]

By The Canadian Press | June 9, 2021

2 min read