Industry

Bank of Canada keeps rate on hold, sees brighter economic outlook

OTTAWA – The Bank of Canada is keeping its key interest rate target on hold as it raises its outlook for economic growth this year. The key rate remains at 0.25 per cent where it has held steady for more than a year. The decision came as the Bank of Canada raised its prediction for […]

By Jason Contant | April 21, 2021

3 min read

The limits of data collection: Making a case for pounding the pavement

To provide an excellent customer experience for your clients, data can only take you so far, the digital director of a brokerage said recently during the CIP Society Symposium’s virtual conference. Sometimes brokers simply have to hit the pavement to find out directly what their clients want. “Data might not give you the whole picture,” […]

By Jason Contant | April 20, 2021

3 min read

Watch out insurers: You’re in the crosshairs of a new form of cyberattack

Insurance companies are in the crosshairs of a new set of cyberattacks, prompting a cyber leader to ring alarm bells for Canadian insurers. The vulnerability lies in the P&C industry wanting to make life easier for consumers, explained Matt Cullina, Sontiq’s head of global insurance business. Sontiq recently acquired CyberScout. Many insurers these days are […]

By Adam Malik | April 20, 2021

3 min read

How to engage your staff in a hybrid office

Keeping staff engaged and stimulated when life returns to something resembling the old normal will be a top challenge for property and casualty insurance industry leaders, experts say. After the COVID-19 pandemic, the Canadian P&C industry is expected to implement various individual iterations of a hybrid work model. With a mix of people working from […]

By Adam Malik | April 19, 2021

3 min read