Industry

How it happened: Capital One’s $100-million cyber loss

Credit card issuer Capital One Financial Corp. expects that a massive cyber breach affecting millions of Canadians could cost the firm more than $100 million. “Expected costs are largely driven by customer notifications, credit monitoring, technology costs, and legal support,” Capital One stated Monday. “We believe it is unlikely that the information was used for […]

By Greg Meckbach | July 30, 2019

3 min read

A ‘city killer’ asteroid nearly hit Earth. Does insurance cover damage?

If a piece of an asteroid – like the ‘city killer’ that narrowly missed striking the Earth last week – comes flying at your client’s house, they’re likely covered by their homeowner’s policy. That’s because a standard homeowner’s policy includes specified perils of a “falling object which strikes the exterior of a ‘dwelling’ or detached […]

By Jason Contant | July 30, 2019

2 min read

Two dead after tow plane and glider collide in southern Alberta

BLACK DIAMOND, Alta. – Emergency medical officials say two people are dead after a glider crashed southwest of Calgary. EMS responded to reports of the crash near the Cu Nim Gliding Club, east of Black Diamond, Alta., shortly before 4 p.m. Friday. Two people who were in the glider were pronounced dead at the scene. […]

By The Canadian Press | July 30, 2019

1 min read

This brokerage’s new guy works 24-7

Lead generation was one reason Archway Insurance set up a chatbot to answer basic questions for Internet users. “Welcome to Archway. What brought you here today?” is how Archie, the firm’s artificial intelligence-driven chatbot, greets Internet users when they browse Archway’s website. “It is a new technology that we are still evaluating,” said Gina McFetridge, […]

By Greg Meckbach | July 29, 2019

2 min read