Industry

Surveyed Canadian insurers say good customer relationships key: report

Four of 10 polled Canadian insurers recently reported that building good customer relationships is integral to their businesses, a view mirrored in a new FC Business Intelligence report that suggests analytics will be key to driving customer engagement in insurance and moving beyond lip service to customer centricity. FC Business Intelligence’s Canadian Insurance Analytics Healthcheck […]

By Canadian Underwriter | February 24, 2016

3 min read

U.S. P&C industry expected to post third consecutive underwriting profit in 2015, despite slight deterioration in combined ratio: A.M. Best

The property and casualty industry in the United States is expected to produce a third consecutive underwriting profit in 2015, despite a slight deterioration in the combined ratio as rate increases slow and the level of favourable loss reserve development modestly declines, ratings firm A.M. Best Company said in a special report released on Monday. […]

By Canadian Underwriter | February 23, 2016

3 min read

More than half of U.S. organizations embracing cloud: study

Fifty-eight per cent of surveyed organizations in the United States are embracing cloud, using public or private cloud for more than one or two small applications or workloads, up from 24% 14 months ago, according to a new survey from the International Data Corporation (IDC). The multi-client study, titled CloudView 2016, noted that despite the […]

By Canadian Underwriter | February 22, 2016

2 min read

A.M. Best reports ‘substantial increase’ in p&c insurance mergers in 2015

There was a “substantial increase” last year of merger and acquisition activity in the United States property & casualty insurance industry, with the sixth-largest deal involving the Toronto-based Fairfax Financial Holdings Ltd., A.M. Best Company Inc. noted in a report released Friday. “Mergers and acquisitions activity increased significantly in 2015, particularly in scale,” Oldwick, N.J.-based […]

By Canadian Underwriter | February 22, 2016

3 min read