Industry

Economical brings B.C. personal insurance business under subsidiary

Economical Insurance is integrating the management of all its personal lines business in British Columbia under Family Insurance Solutions, its wholly-owned subsidiary, in an effort to simplify business for brokers in the province. Beginning Sept. 24, the distribution, underwriting and policy administration for its personal auto and property insurance will all be under the subsidiary, […]

By Canadian Underwriter | September 3, 2013

2 min read

Face-to-face interaction boosts satisfaction among small business insurance customers

Satisfaction among small business policyholders is significantly higher when a broker or agent provides more guidance, the latest survey from J.D. Power in the U.S. suggests. Overall customer satisfaction among small business insurance customers was 777 points on a 1,000-point scale, according to the survey, based on 3,742 responses from insurance decision-makers in businesses with […]

By Canadian Underwriter | September 3, 2013

2 min read

ICBC proposes changes to basic and optional rates

The Insurance Corporation of British Columbia (ICBC) is seeking a 4.9% increase to basic insurance rates, a move that it says will have an average impact of less than a dollar per month for most customers when combined with changes to optional insurance rates. If approved, the proposed rate hike – filed with the British […]

By Canadian Underwriter | September 3, 2013

3 min read

All in the Delivery

As more customers buy insurance through aggregators, price will become a key differentiator. But brokers who are good at delivering insurance will be in the best position to compete.

By Karl Greenlaw, Founder and CEO, Brovada | August 31, 2013

5 min read