Industry
The Manitoba government has created new rules for vehicle repair work, in a move it says will strengthen consumer protection. The rules, effective July 1, are meant to protect Manitobans from unauthorized repairs, repairs that cost more than the estimate, the use of refurbished parts without the consumer’s knowledge, and repairs that don’t last. Under […]
By Canadian Underwriter | June 25, 2013
1 min read
The garment factory collapse in Bangladesh in April, which killed more than 1,100 people, highlights the major impact that poor labour conditions can have on organizations’ reputations and supply chains, notes a new report from Marsh. On April 24, the Rana Plaza building in Savar, Bangladesh, collapsed and killed more than 1,100 people, mainly garment […]
2 min read
Contractors specializing in cleaning and repairing damaged properties for insurance clients face competition from general contractors who tout their expertise in asbestos remediation, even though restoration specialists may have the requisite qualifications, suggests an official with the Restoration Contractors Organization of Canada (RCOC). “There are contractors out there who are telling your customers that you […]
By Canadian Underwriter | June 24, 2013
3 min read
There were 185 incidents of cargo theft in the United States between March and May this year, according to FreightWatch International. The company uses its data from its supply chain intelligence centre in its rolling quarterly reports on cargo thefts, the most recent of which broke down crimes from March to May 2013. Of the […]
Customer satisfaction with U.S. auto insurance carriers has dropped in five categories over the past year, suggests a study released Monday by J.D. Power and Associates. The J.D. Power 2013 U.S. Auto Insurance Study measures customer satisfaction in interaction, price, policy offerings, billing and payment and claims. “Scores across all five factors have decreased year […]
There are now 24 states allowing some form of electronic proof of coverage during a traffic stop, the Property Casualty Insurance Association of America reported earlier this month. In what the association says is a legislative trend in terms of insurance, 17 states have passed laws this year allowing drivers to show proof of auto […]
By Canadian Underwriter | June 21, 2013
Within 10 years, there will be 700 million cars connected to wireless networks, and 1.1 billion aftermarket devices for services such as usage-based insurance that will be made possible by this technology, suggests a recent report from Telefonica SA. London-based Telefonica Digital published Thursday its Connected Car Industry Report 2013, which predicts the market for […]
Restoration contractors who clean and repair damaged properties are starting to encounter problems similar to those of auto collision repair centres when dealing with insurance carriers, suggests the president of the Restoration Contractors Organization of Canada (RCOC). RCOC president Kyle Urech, a former adjuster, suggested to RCOC members this week that many auto repair facilities […]
As the property and casualty insurance industry works hard to keep pace with consumer demands in the online world, the line between insurers and independent brokers may be unintentionally blurred, one broker suggests. “We are in fact on opposite sides of the same ravine,” Brenda Rose, a vice-president with Toronto-based FCA Insurance Brokers told a […]
By Canadian Underwriter | June 20, 2013
Vehicle electronics products such as Ford SYNC, GM OnStar and Hyundai Blue Link will increasingly be used to offer usage-based insurance to auto policyholders, suggests a Frost & Sullivan report released Thursday. Vehicle manufacturers’ involvement in telematics “is at a very basic level” right now due to concerns about privacy and other issues, according to […]
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