Industry

Customer satisfaction with auto insurers increases, but generational divide is clear: study

Satisfaction with Canadian auto insurance carriers has improved across all regions in the country since last year, mainly because of fewer premium increases and improved policy offerings, according a new study from J.D. Power and Associates. The 2012 Canadian Auto Insurance Satisfaction Study, released Sept. 25, measures Canadian customers’ experiences with their primary auto insurers. […]

By Canadian Underwriter | September 25, 2012

2 min read

Dan Riordan appointed Zurich global corporate CEO in North America

Dan Riordan has been appointed CEO of Zurich’s global corporate in North America (GCINA) business, effective Oct. 1, the insurer recently announced. He succeeds Mike Kerner, who was recently appointed CEO of general insurance. In his new role, Riordan will be responsible for the direction, management and performance of the GCINA business, one of the […]

By Canadian Underwriter | September 25, 2012

2 min read

Social media a key vehicle to drive broker services to younger consumers

The Insurance Brokers Association of Ontario (IBAO) is seeing encouraging signs, including those around technology and the use of social media, that bode well for the health of the broker channel moving forward. There are a number of exciting efforts coming out of the Insurance Brokers Association of Canada (IBAC), commented Rick Orr, president of […]

By Canadian Underwriter | September 24, 2012

1 min read

Aviva Community Fund competition opens for fourth year

Aviva Canada has opened up its Community Fund competition for the fourth year, where Canadians can have a chance to win $1 million toward a project that will benefit their community. Canadians can visit and submit ideas that they think will have a positive impact on their local community. Entrants can then rally support from […]

By Canadian Underwriter | September 24, 2012

2 min read