RSA Canada invests in Real-Time Inquiry

RSA Canada has invested in Real-Time Inquiry, which allows brokers to access client information. Applied Systems TAM brokers will be able to access their client’s billing, claims and policy information quickly and easily, without ever leaving their broker management system.Brokers select the policy in TAM, click the Real-Time “butterfly” button, and within seconds they can access their customers’ up-to-date billing, claims, or policy summaries, according to RSA. Billing, claims and policy summaries are three of the key information requests customers regularly make of their broker.”We’re committed to making it easy for brokers to do business with us and we’ve now reached a greater level of integration with TAM that makes it faster and simpler for brokers to serve their customers,” said Steve Knoch, vice president of underwriting operations and information services at RSA Canada.