What’s New: In Brief (August 21, 2008)

Crawford & Company (Canada) Inc. appointed a new leadership team for its ClaimsAlert contact centre, which will guide the division through continued growth and expansion across Canada. Roland Giguere has joined Crawford as assistant vice president, ClaimsAlert. Giguere brings with him extensive experience in optimizing human resource management, technological innovation and business line development. He will develop and execute strategic initiatives focused on revenue growth, new business development and customer service. Andrea Zimny will assume the role of director, operations. Zimny has worked in a number of different positions with Crawford, most recently as manager, ClaimsAlert, and was instrumental in the division’s recent expansion and success in Ontario and Quebec. She will be responsible for both the Waterloo and Montreal centres. Jordan Whaley will assume the role of national manager, telephone adjusting claims. Whaley is an alumnus of the ClaimsAlert telephone unit and most recently was the group’s manager. She will continue the process of streamlining and improving the management of telephone claims with Crawford’s key partnership customers.

Vanessa A. Wittman has been appointed executive vice president and CFO with Marsh & McLennan Companies, Inc. (MMC). Wittman joins MMC after five years with Adelphia Communications Corp, where she most recently served as CFO and executive vice president. She will assume the position of executive vice president on Sept. 10 and CFO on Oct. 15.