Willis North America names director of operations

Willis North America has appointed Jeff Elliott as director of operations, a newly created position.

Elliott’s role will be to refine Willis North America’s target operating model and oversee its major technology initiatives. In addition, he will develop standards and policies to ensure Willis delivers high quality services to its clients.

Prior to joining Willis, he served as senior vice president of outsourcing and offshoring for the wealth, brokerage and retirement group at Wells Fargo.