Claims
New Brunswick is officially pressing ahead with its promised review of the province’s $2,500 cap on minor auto injuries, with a task force expected to engage in public consultation and then issue a report sometime around May 2011. The working group will carry out its review and conduct consultations in two specific areas: • the […]
November 30, 2010
2 min read
Attendant care provided over the phone is becoming increasingly common, but this is not the same level of care as custodial care, cautions Phillipa Samworth, partner at Dutton Brock. “This is what I call ‘phone sex’ attendant care,” she said, speaking at a seminar hosted by the rehab firm VPI on Nov. 5. “You know […]
Ontario’s loss transfer rules can apply to an insurer with operations in the United States in relation to a loss that occurred in the United States, Ontario’s Court of Appeal has ruled in a brief endorsement. In Primmum Insurance Company and Allstate Insurance Company, a resident of Ontario was injured in a car accident while […]
1 min read
As you can see from the cover feature of this issue, the advancement of modern technology is making it increasingly difficult to separate one’s personal life from one’s professional life. The good news is, it is actually not that complicated to have a work/life balance — no matter what the profession. Establishing priorities is key. […]
By Mary Charman | November 30, 2010
3 min read
Constantly changing technology is intended to speed up processes, allow for mobile workflow and improve communication. Sometimes, however, changing technology is simply more trouble than it’s worth. As independent adjusters constantly strive to increase their productivity, technology can play a pivotal role in offering a high level of customer service. Adjusters are now able, for […]
By Laura Kupcis | November 30, 2010
15 min read
At BBCG Claim Services Ltd. no two days are ever the same.
6 min read
The vast majority of policyholders are satisfied with the settlement of their property claims. But some claims get derailed for a variety of reasons. The appraisal feature of the policy provides a terrific mechanism to resolve disputed matters with a quick, cost-effective solution.
By Glenn Gibson | November 30, 2010
25 min read
Rick Yates has just started his two-year tenure as the president of the Canadian Insurance Claims Managers Association Ontario Chapter President
4 min read
Adjusters must ensure a claimant is paying income tax before approving Income Replacement Benefits
5 min read
The Association of Certified Fraud Examiners and the Canadian Association of Special Investigation Units held the Annual Toronto Fraud Forum on Sept. 29. The event, held at the Premiere Ballroom & Convention Centre in Richmond Hill, Ont., featured a mix of both general and insurance fraud seminars, in addition to a trade show. •
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