News

Blind to Fraud: The OPC’s Guidelines on Covert Surveillance Unduly Inhibit Private Investigators

The Canadian Association of Private Investigators (CAPI) recently made submissions to the Office of the Privacy Commissioner of Canada (OPC) regarding its Guidelines on Covert Surveillance in the Private Sector. CAPI and its members assert the implementation of the Guidelines’ tone and content will serve only to encumber the private investigation of fraud. More specifically, […]

By Norman Groot | March 31, 2010

6 min read

Preparing the Adjuster’s File for Litigation — Part II: Maximizing the Value of the Adjuster’s File When Retaining Coverage Counsel

In the October/ November 2009 issue of Claims Canada, I provided my opinions and recommendations pertaining to how an adjuster’s file can be properly prepared and provided to defence counsel in order to allow counsel to effectively and efficiently commence work on a new matter and minimize costs. Response to that article has spawned this […]

By Don McGarvey | March 31, 2010

5 min read

Part I: The Thin Red Line of Fraud Fighters The CASIU Story

The Canadian Association of Special Investigation Units is a low profile organization that fights the good fight against insurance fraud. Staffed from the claims side of the P&C industry by volunteers, it works minor miracles on a thin budget. It is the core of a loose-knit fraud fighting network, and it needs encouragement and support […]

By The Board Of Directors Of Casiu | March 31, 2010

3 min read

Anatomy 101: Common Motor Vehicle Accident Injuries

As insurance professionals, when we manage motor vehicle injury (MVA) claims we conduct a range of activities like interviewing clients, reviewing medical documentation, and liaising with a range of healthcare professionals. As a result, we gain a lot of medical rehabilitation knowledge -knowledge that is invaluable in the rehabilitation planning process. The more we know […]

By Judy Farrimond And Angela Veri | March 31, 2010

7 min read