Claims
As Patti Kernaghan looks forward on her year as president, the first order of business is to look to stakeholders to help change the focus of the association.
By Laura Kupcis | July 31, 2009
5 min read
As a loss adjuster, you do not have a second chance to do things right. Your performance on every file you handle has the potential to end up in a court of law. To stay out of trouble and deliver excellent service requires a daily commitment to embracing the right attitude. Your daily attitude requires […]
By Glenn Gibson | July 31, 2009
15 min read
On May 1, 2009, the day after a massive fire devastated the Herring Cove/Sryfield neighbourhood of Halifax, Marlene was invited to join fire victims for a bus trip through the charred neighbourhood. The experience gave her heightened insight into our industry’s approach to claims handling. This is her account. The trip started with speeches from […]
By Marlene Landry | July 31, 2009
One of the most fundamental rules in litigation is the observance of limitation periods. Even the best claim disappears if the limitation period is exceeded — even if by only one day — and represents a complete bar to an action. People cannot sit on their rights indefinitely — a defendant is entitled to timely […]
By Talia C. Profit | July 31, 2009
6 min read
Thieves Target Cars and Trucks for Black Market Resale and Fraudulent Accidents
By Philip Wayland | July 31, 2009
Risk mitigation represents the core of insurance: The entire industry is based on making informed judgments about probabilities of things going wrong. The industry has, in general, made a very effective process of calculating premiums in the context of risk. There are, historically, unforeseen events and incidents that remind us all the process needs to […]
By Royston Colbourne | July 31, 2009
A Catastrophe Adjuster's Responsibility
By Lori Brassell-Cicchini | July 31, 2009
4 min read
Does it matter what happens to a fire or other loss scene after the official investigation is over? Clearly, the courts have weighed in with their opinion that site security and continuity of evidence are paramount in any cases involving the defence of an insurance claim or subrogation. Many remember the devastating blast that rocked […]
By Robert Garland | July 31, 2009
The Difference is in the Details
By Elizabeth Chapman | July 31, 2009
There is an emerging trend that all insurance adjusters and claims managers should be aware of — in situ chemical oxidation (ISCO). This technology is commonly provided by specialized environmental contracting companies in conjunction with a technically competent environmental engineering firm. While in situ environmental clean-ups have been occurring over the past decade, it is […]
By David Wade | July 31, 2009
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