Risk
Emphasis and spending on operational risk management will increase substantially in 2007, according to a recent study by AMR Research. The study reveals 46% of firms surveyed plan to implement or evaluate technologies for risk management in the next one to two years. The emergence of risk management as a critical practice is based on […]
January 31, 2007
1 min read
Auto
About 20% of customers consider switching insurance companies after experiencing the collision claim process, according to a new U.S. study. J.D. Power and Associates’ 2006 Collision Repair Satisfaction Study found that 7% of customers chose not to file a claim with their insurer after their most recent collision. And yet, although more than 30% of […]
Industry
Ral Circ, the president and CEO of La Capitale General Insurance, officially retired as of Jan. 4, 2007 after 25 years at La Capitale. Circ spent almost 18 years as the president and CEO of the company. “Mr. Circ has left La Capitale General Insurance and its employees in very good hands,” La Capitale announced […]
3 min read
Why so-called 'legacy systems' aren't yet extinct from Canada's P&C insurance landscape
By David Gambrill | January 31, 2007
14 min read
Donald Lambie, RIBO's first president, describes what it was like to help create the self-governing body for Ontario in 1979-81
By Vanessa Mariga | January 31, 2007
6 min read
There is a growing sense that data analytics will become a key source of competitive advantage in many areas. Will we see a division between the haves and have-nots when it comes to segmentation, risk and profitability?
By Craig Harris | January 31, 2007
9 min read
How off-the-shelf customer management software can radically change your claims process
By Linda Paccanaro | January 31, 2007
5 min read
SMART technology is designed to give adjusters, their clients and vendors the ability to input claims data into a file electronically
By Steve Del Greco | January 31, 2007
Commercial
Preparing staff for change will lead to a smoother transition when it comes to implementing a new Commercial Management System
By Lisa Kirshner, Implementation Manager, Policy Works Inc. | January 31, 2007
Home
Bar coding and batch scanning is expediting insurers' document management processes
By Martin Ouellet | January 31, 2007
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