News

Commercial Complacency

Insurers and brokers who believe time will wait for them to get their commercial operations into shape should think twice. Competitors do exist in the form of direct writers, many of whom are targeting package commercial business. Today, there is urgency for brokers and companies to share data and streamline the policy processing function.

By Kevin Campbell, president of Policy Works | January 31, 2005

5 min read

XML, Insurers’ Ultimate Plug-in?

With increased competition in the property and casualty insurance industry, companies are looking for ways to improve efficiencies of staff and decrease operational costs.

By Rick Jackson, director of consulting at CGI Group Inc. | January 31, 2005

5 min read

Process First, Technology Second

"Business process management" (BPM) is a term insurers will likely hear a lot more of in the months ahead. Done right, it has vast potential to improve how companies operate their businesses. However, like any new concept it can mean virtually anything, and insurers should demand specifics.

By Glen Piller, president of iter8 Inc. | January 31, 2005

5 min read

Political Wannabe..?

Public champion or opportunist? Big, bad industry or an “easy target”? The public furor created by New York’s attorney general Eliot Spitzer as a result of his investigation into certain types of remuneration paid by insurers to brokers and alleged “bid rigging” in the placement of business, could not have come at a worse time […]

By Sean van Zyl, Managing Editor | January 31, 2005

4 min read