News

Tough Times for Main Street

Premium hikes and availability issues have prompted the Canadian Federation of Independent Business to call for a federal review of the property and casualty insurance industry. But, insurers and brokers say solutions for small businesses should be market-driven, not political. They also contend that the market is working.

February 29, 2004

10 min read

The Dawn of Corporate Criminal Responsibility

More than eleven years after an explosion ripped through the Westray coal mine in Plymouth, Nova Scotia killing 26 miners and triggering a decade-long legal battle for victims' families, new federal legislation will make corporations, their management, directors and officers legally responsible for unsafe work environments.

By Glenn McGillivray | February 29, 2004

6 min read

Outsourcing: Regulators Take Notice

One of the most important trends to have evolved in the insurance industry is the use of outsourcing to reduce costs and improve the quality of service to customers. Most insurers have already reduced their costs as much as possible. However, the use of outsourcing, particularly to offshore low-cost jurisdictions, is rapidly becoming unavoidable in order to remain competitive in the insurance industry.

By Brian Reeve | February 29, 2004

4 min read

CICMA/CIAA Joint Conference: Testing the Limits

As claims managers and adjusters entered the new year they faced tough federal privacy legislation which presented a host of unknown factors to their work environment: public reaction, professional limitations, and whether the industry’s existing claims handling standards would hold up under the new rules. So, when both sides met at the annual Joint Claims […]

By Vikki Spencer | February 29, 2004

5 min read