News

A NEW ORDER VALUE OR LOST OPPORTUNITY?

Coming years will see increased attention being brought to bear on the service performance of the claims management side of the insurance business, delegates who attended the recently held Canadian Insurance Claims Managers Association and Canadian Independent Adjusters Association joint conference were told. The motivation for higher claims management excellence lies in the online and […]

By Sean van Zyl, Editor | February 28, 2001

6 min read

IICC improves VIN efficiency

The Insurance Information Centre of Canada (IICC) says its member insurers in Ontario achieved a 98.19% reporting accuracy on vehicle identification numbers (VINs) for December 2000. The IICC established a joint project with the Ontario’s Ministry of Transportation in 1997 to establish a system of identifying non-insured vehicles on the road. This is achieved by […]

February 28, 2001

1 min read

Back-To-Basics on LOSS PREVENTION

Preventing loss and detecting fraud – if the formula for achieving these two goals could be found, the insurance industry would be out of business. However, the knowledge insurers gain from experience can be used effectively to help clients reduce the potential of loss. The technological advances of recent years only serve to increase the […]

By Owen Kurin, loss prevention manager at The Citadel Assurance | February 28, 2001

3 min read

E-BUSINESS EQUALS E-FFICIENCY

The Internet has enabled service industries to transact business at greater speeds and across more territory than ever before. And yet, web-based technology remains largely under utilized by most property and casualty insurers and the independent broker network. The primary focus has been at the call center level, or using the Internet as a hi-tech […]

By Grace Webster of Royal & SunAlliance | February 28, 2001

5 min read