Risk
Insurance is about relationships - or so we are told. Customer relationship management (CRM) has become a catch-phrase in service-intensive industries like insurance. But, how much effort do brokers really put into the reason they are in business in the first place: the customer?
By Rick Bauman | September 30, 2004
5 min read
North Americans live for their vehicles. It is therefore difficult to imagine functioning without our precious cars and sport utility vehicles (SUVs). Our "four wheel culture" has, however, created a growing social problem - auto theft. Can auto theft prevention keep up with the increasing sophistication of car thieves?
By Serge Laporte | September 30, 2004
Is there cause to believe that the North American property and casualty insurance marketplace has achieved stability? The latest insurance industry financial numbers from the U.S., produced by rating agency A.M. Best, suggests that insurers down south have “pulled the rabbit from the hat” similar to their Canadian cousins in terms of a rapid profit […]
By Sean van Zyl, Managing Editor | September 30, 2004
4 min read
Hurricane Jeanne, which slammed into Florida’s east-coast the last weekend of September, made unfortunate history, capping off the first season in which Florida was hit by four major hurricanes. The combined losses from Hurricane Charley in mid-August, and then Hurricanes Frances, Ivan and Jeanne in September, will make this easily the worst year for insurance […]
September 30, 2004
2 min read
Rating agency Moody’s says it has revised its outlook on the global reinsurance market to “stable” from “negative” on the back of favorable underwriting and investment results emerging from the sector. While rating agencies have mostly issued rating downgrades for reinsurers over the past two years, Moody’s says the ratings environment for the sector should […]
Despite insurer and reinsurer CEOs' calls for a continuation of market pricing discipline that has characterized commercial lines for the past three years, all indicators suggest that a new "soft market" may have taken hold of the insurance industry, speakers at a seminar recently held by the Ontario chapter of RIMS Canada (ORIMS) say. Price competition is setting in across all lines, with rates moving quickly from flat to decreasing. And, while commercial insurance buyers may be tempted by the promise of lower premiums, speakers caution that this may a case of "too much, too soon".
By Vikki Spencer | September 30, 2004
Thanks, Dave and Brian. That was a good presentation. Our members appreciated it,” Al said. I smiled at him, grateful that the presentation had gone down so well. Al, who in addition to running his own highly automated and successful brokerage, was also the current president of his local independent brokers’ association. The association had […]
By Axiom | September 30, 2004
10 min read
The global issue of “reinsurance recoverables” appears to have become less of a concern over the course of 2003, according to report just released by rating agency, Fitch Ratings. The report, which takes in results from 1998-2003, finds the industry’s exposure to reinsurance grew much less over 2003 than in the previous five years. Overall, […]
Members of The CIP Society from numerous Institutes and chapters across Canada (Saskatchewan, Manitoba, Hamilton/Niagara, Ottawa, London and Toronto) will participate in the CIBC “Run for the Cure”, this Sunday, October 3. The society’s goal is to raise $20,000 for breast cancer research. The CIP asks anyone interested in participating to contact their local Institute/chapter […]
By Canadian Underwriter | September 29, 2004
1 min read
Calgary-based Canada Brokerlink Inc. has set up a website to speak out about the new Alberta auto insurance system. The site, www.albertaautoinsurance.ca, is a response to what Canada Brokerlink president Jon Ouellete says is an “extremely political and not very accurate” $1.2 million advertising campaign by the provincial government, which purports to explain the new […]
By Canadian Underwriter | September 27, 2004
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