IBAO Webinar: How to Personalize Benefits and Drive a Better Customer Experience

Learn new tools, tips and techniques to understand what drives a customer experience and how an improved customer experience also improves your bottom line. Participants will learn how to build an improved customer experience for their clients by personalizing it to their specific needs.

Recommended for Brokerage personnel most in contact with clients negotiating (both sales and retention).

9:30AM-11:45AM

Facilitated by Stephane Cantin, Gradient Solutions

2 Personal Skills Hours

$125 plus $50 per additional registrant

Event Details:

Start Date: 21/08/2018

End Date: 21/08/2018

Address: 1 Eglinton Ave E, Suite 700, Toronto ON, M4P 3A1

Website: https://www.ibao.org/education/continuing-education/webinar-personalize-benefits-drive-better-customer-experience/

Samantha Chang

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