Home Breadcrumb caret Partner Content Breadcrumb caret Announcements Breadcrumb caret Events IBAO Webinar – How to Personalize Benefits and Drive a Better Customer Experience By Samantha Chang, | June 29, 2018 | Last updated on January 29, 2025 1 min read Plus Icon Image Learn some useful tools, tips and techniques to understand what drives a customer experience and how an improved customer experience also improves your bottom line. Recommended for Brokerage personnel most in contact with clients negotiating (both sales and retention). Facilitated by Stephane Cantin, Gradient Solutions 2 Personal Skills Hours $125 plus $50 per additional registrant. 9:30AM-11:45AM Event Details: Start Date: 02/08/2018 End Date: 02/08/2018 Address: 1 Eglinton Ave E, Suite 700, Toronto ON, M4P 3A1 Website: https://www.ibao.org/education/continuing-education/webinar-personalize-benefits-drive-better-customer-experience/ Subscribe to our newsletters Subscribe Subscribe Samantha Chang