Insurance Institute of Ontario- Ethics & Brokerage

In a business built on trust, ethical choices are essential. This seminar highlights what misconduct looks like in brokerage, the common errors that trigger E&O claims, and how something as routine as a certificate of insurance can create liability. You’ll see how ethical lapses translate into real business risks — and how to avoid them.

We’ll move beyond theory with a simple three-step framework for evaluating tough situations: is it illegal, does it violate standards, and who is affected? You’ll also learn the skills that support sound judgment — imagination, creativity, reasonableness, and perseverance — and apply them to real-world scenarios.

This interactive session is designed for brokers, managers, and insurance professionals who want to strengthen their ethical judgment, reduce exposure to E&O claims, and build stronger client relationships.

Register today!