Insurance Institute of Ontario, GTA-Understanding Serious Injury: Enhanced New Format (5 days)

Developed by IIO in collaboration with OIAA, Understanding Serious Injury is a certificate program that focuses on understanding the injury, the person and the impact of that injury on the person.

What you will learn:

* Better manage the recovery of injured claimants by gaining a broad perspective on accident benefits and bodily injury with a focus on the injured person.

* Learn how the injuries affect the person, what impact external factors may have on recovery and how to direct funds in the rehabilitation process.
The program includes five modules. Each module will be presented by an experienced Technical Facilitator. In addition, an accomplished instructor will participate as a Moderator for the duration of the program to compliment the learning activities. Guest Speakers are included in each module to provide specific technical experience and knowledge. These individuals may be industry experts, rehabilitation specialists, medical professionals, and structured settlement consultants. The fifth and final module is an interactive case study session to allow participants to apply the information learned in the first four modules.

* You’ll be exposed to industry best practices, industry specialists and real-life examples that are delivered with a variety of learning styles. The case study in the last module enables you put everything you’ve learned into practice.

How you will benefit:
You’ll give your career a boost by getting the knowledge and practical skills you need to more effectively manage the recovery of claimants with serious injuries.

Who should attend: This program is targeted for both junior and intermediate adjusters and is also a great starting point for adjusters new to accident benefits and bodily injury files. Senior adjusters can always benefit from a refresher, and working through the case studies with industry collogues can bring a fresh perspective to your day-to-day tasks.