Home Breadcrumb caret Partner Content Breadcrumb caret Announcements Breadcrumb caret Events Webinar: From Insurance Customer Communications to Customer Engagement Tues 3 Dec 1:00 ET By Doug Grant, | November 25, 2019 | Last updated on January 29, 2025 1 min read Plus Icon Image Customer experience is a hot topic in the insurance industry whether you define your customer as the broker/agent or the policyholder. In a world of customer-centric design, there is a new way of looking at the customer and broker/agent experience. Look at a new framework and highlight the role of communications in driving satisfaction. How insurers are prioritizing and thinking about customer experience Overview of a transformation framework The role of customer communications in the customer experience Tips for thinking about moving to a true omnichannel approach Karlyn Carnahan, Head of Americas, P&C, Celent Andi Dominguez, Global Insurance & Healthcare Specialist, Quadient More details and registration Event supported by Insurance-Canasda.ca Inc. Event Details: Start Date: 03/12/2019 End Date: 03/12/2019 Address: Webinar Website: https://register.gotowebinar.com/register/9062311578430064652 Subscribe to our newsletters Subscribe Subscribe Doug Grant
