New President Announced for the Canadian Independent Adjusters’ Association

The Canadian Independent Adjusters’ Association is pleased to announce that Heather Matthews, CIP, CRM, CIOP was inaugurated as the association’s 32^nd president. 

Heather Matthews, president, Canadian Independent Adjusters’ Association

Matthews assumed the role from outgoing president, Fred Plant, during the CIAA Annual Conference held September 22 – 25, 2016 in St. Andrews, New Brunswick.

“My involvement in CIAA has been a fast initiation and thanks to such a dedicated executive team and the confidence of the membership I look forward to advancing the key strategic initiatives necessary for CIAA’s continued relevance and stature in today’s marketplace” Matthews said during the annual General Meeting.

“Heather is dedicated to the advancement and promotion of the Independent Loss Adjusting profession and she holds CIAA’s culture of fostering cooperation and collaboration in the highest regard.  Under her capable leadership the Association looks forward to fulfilling the changing needs of the adjusting community” said Patricia Battle, Executive Director.

Matthews’ affinity with the loss adjusting profession began in 1984 and today she is Senior Vice President National Claims Management Centre, Crawford & Company (Canada) Inc.

CIAA is the national voice of Independent Adjusters in Canada, providing leadership through advocacy, education and recognized professional standards.

For more information, please contact: Patricia Battle Phone: 416-621-6222 Toll Free: 1-877-255-5589 pbattle@ciaa-adjusters.ca