Executive Outlook
Jamie Lyons, president, incoming CEO, Westland Insurance Group Adapting and responding to unsettled economic, market and social conditions will be the most important issue facing the P&C industry next year. On the demand side, while there is a heightened appreciation of risk, the rising costs of living and doing business mean many clients will not […]
By Phil Porado | December 22, 2022
2 min read
Barry F. Lorenzetti, founder, CEO, BFL Canada Watch for several trends to happen in 2023, including an increase in broker value, how P&C insurers adjust their strategies following the COVID-19 pandemic, and how the industry promotes community resilience during uncertain economic times. A value shift favouring brokers took place three to five years prior to […]
Marc Lipman, president, Lloyd’s Canada In the Canadian market, which is deeply interwoven into the global economy, the biggest question facing the insurance industry in 2023 is not necessarily inflationary pressure or market capacity — it’s how the industry can continue to fulfill its function as a core pillar of a resilient society in the […]
By Phil Porado | December 21, 2022
Stéphane Lespérance, president, Aon Canada Given today’s challenging and shifting market, it’s critical for brokers and their clients to be strategic about how they buy insurance and how they are trading with their carrier partners. Commercial markets are showing some signs of softening, and so more options are available this year in the marketplace. However, […]
Valérie Lavoie, president, COO, Desjardins General Insurance Group Streamlining interactions with clients and effectively managing talent in our organization are both essential to ensure our clients’ experience with us remains positive and meaningful — those are our top priorities in 2023. Our clients’ expectations couldn’t be clearer: they want to interact with us efficiently through […]
Events
An interview, at its core, is a search for answers. What happened? How did it happen? Where? When? Who was involved? The answers to these questions can help reveal important details related to an accident or criminal act, but the amount of information you get, and quality of that information, can vary greatly based on […]
December 20, 2022
Aly Kanji, president, CEO, Insureline Canada’s P&C insurance industry is facing a multitude of issues requiring hard decisions and innovative solutions. Climate change and specifically the lack of earthquake capacity must be addressed head-on. Alongside climate change, consolidation and the war for talent are among the most significant issues requiring the attention of Canada’s P&C […]
By Phil Porado | December 20, 2022
Carol Jardine, president, Canadian P&C operations, Wawanesa Mutual Insurance Company Times are tough, and that’s when the insurance industry must show its strength and resilience. For our customers, the price of everything is going up as governments’ financial tools to slow down inflation take their toll. For insurers, these pressures are compounded by climate change […]
John Haas, president, NFP, Canada Attracting and retaining talent is not a new issue, but it continues to be a concern for the industry — particularly as veteran product specialists edge toward retirement. Many technical fields within P&C require expertise in broking and underwriting to ensure we adequately help and support clients in creating appropriate […]
1 min read
Louis Gagnon, CEO, Canada, Intact Financial Corporation Reduced buying power, evolving technology and the digitization of everything is driving customers’ decision-making and shopping habits. And so, for the Canadian P&C insurance industry, the key to success in the upcoming months and years will be based partly on our ability to transform data from consumers’ behaviour into […]
By Phil Porado | December 19, 2022
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