Delivering commercial and industry expertise – Advice from Intact Insurance Staying relevant, in insurance as in any business, means staying customer-focused. In this series, Intact Insurance, Canada’s largest P&C insurance carrier, delivers practical, research-based insights into how brokers can best support customers – through CATs and claims, through the quote process and with renewal conversations on price – in today’s volatile world. Why scalable products help build your book – and customer loyalty Ask the Experts Sponsored Why scalable products help build your book – and customer loyalty Successful businesses evolve. If they don’t, they flatline and eventually fail. Successful insurance products evolve too. Traditionally, this has meant that once every few years, insurers would revamp existing products, retire obsolete ones and perhaps launch one or two new offerings. In-between, we’d tweak limits and introduce new exclusions and the occasional endorsement. Then the […] By Intact | October 14, 2024 4 min read Sponsor Image Ask the Experts Sponsored How to get better commercial insurance options for your mid-market customers Every broker who works in commercial lines knows the mid-market is a special place, full of complex risks, evolving businesses and premiums that defy algorithms. By Intact | September 30, 2024 5 min read Sponsor Image Ask the Experts Sponsored How to support customers through complex commercial claims Any claim is a high-stress period in a person’s life. A complex commercial claim has the potential to elevate stress to unprecedented heights. The customer must grapple not only with the immediate loss but its repercussions on employees, suppliers and customers – and the future viability of the business. The number one consideration for insurers […] By Intact | September 16, 2024 4 min read Sponsor Image
