Mental Health Survey
Support from leadership can make a measurable difference on insurance pros' mental health experience
By Alyssa DiSabatino | July 10, 2025
5 min read
National Broker Survey
Getting back to prospective customers quickly is key to converting them into clients, say respondents to our 2025 National Broker Survey
By Phil Porado | July 8, 2025
3 min read
Probing questions, considering a client's age and conducting advance research can help brokers close deals
By Phil Porado | July 7, 2025
2 min read
Asking existing customers for referrals still tops brokers' list for building client contacts, says 2025's National Broker Survey
By Phil Porado | July 4, 2025
Brokers consistently see specialization as an asset when facing changing technology and sales models, says our 2025 National Broker Survey
By Phil Porado | July 3, 2025
‘Where’s my cheque?’ is a consistent question asked of Canada’s personal lines brokers. On the commercial side, the questions can be more nuanced
By David Gambrill | May 21, 2025
DEI Survey
Every broker responding to a CU survey said they'd learned something valuable from a mentor
By Alyssa DiSabatino | May 16, 2025
Frequent natural catastrophe events have brokers asking more questions about the status of clients’ claims.
By David Gambrill | May 13, 2025
Research
Even brokers who disagree with diversity, equity and inclusion programs can see how it improves their workplaces.
By Phil Porado | May 12, 2025
4 min read
Claims are where ‘the rubber hits the road.’ Can insurers deliver on their promise to customers?
By David Gambrill | May 7, 2025
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