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Social media the most dangerous medium for individual, corporate public image, new Canadian poll finds Social media the most dangerous medium for individual, corporate public image, new Canadian poll finds Image

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Social media the most dangerous medium for individual, corporate public image, new Canadian poll finds

Social media is the medium most able to cause damage to the public image of an individual or organization, according to the results of a new Nanos Research poll. Toronto-based Signal Leadership Communication Inc. (SLC), a social PR consultancy for executives dealing with digital disruption, released the poll results of 1,000 Canadians on Wednesday. The […]

By Canadian Underwriter | August 31, 2016

2 min read

Industry must innovate or become irrelevant, conference speaker cautions Industry must innovate or become irrelevant, conference speaker cautions Image

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Industry must innovate or become irrelevant, conference speaker cautions

The insurance industry will likely face what could be its biggest shift ever over the next decade and successful navigation will demand greater collaboration with a wider group of organizations, Mike Key, SAP’s vice president of business development, Global Core Insurance, suggested in a presentation Tuesday. “We really believe there’s going to be more change […]

By Jason Contant | August 31, 2016

3 min read

Customer expectations require carriers to move to digitalization Customer expectations require carriers to move to digitalization Image

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Customer expectations require carriers to move to digitalization

There is a need to move beyond digitization to digitalization if insurance carriers expect to truly be prepared to address customer expectations in the digital age, Avi Greenfield, senior manager of product strategy for OpenText Exstream, said Tuesday at Insurance-Canada.ca’s Executive Forum in downtown Toronto. Digitalization has increased as a priority for chief technology executives […]

By Jason Contant | August 31, 2016

3 min read

Speed trumps quality for insurers working on digital experience: Executive Forum Speaker Speed trumps quality for insurers working on digital experience: Executive Forum Speaker Image

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Speed trumps quality for insurers working on digital experience: Executive Forum Speaker

Insurance companies aiming to create value for their customers would be well advised to look beyond the “front end” of their customer-facing computer applications, implement their services before their competitors and recognize the importance of the “geeks” in their organizations, speakers suggested Tuesday at the fourth annual Insurance-Canada Executive Forum. “To create a solid customer […]

By Jason Contant | August 30, 2016

3 min read