Operations

Wawanesa brings U.S. learnings to Canadian brokers

Brokers can learn a valuable lesson from Wawanesa’s $9.5-million investment in an online platform to provide direct-to-consumer quotes for rental insurance, the company’s president of Canadian P&C operations told brokers attending the 2018 IBAO Conference last week. Don’t try replicating what the online direct channel is doing, advised Carol Jardine. “Hold onto what you’ve got,” […]

By David Gambrill | October 22, 2018

2 min read

Brokers need to intensify lobby on auto file: Intact president

Facing an imminent hard market in auto insurance lines, brokers need to intensify their lobbying efforts to inform Ontario MPPs about the pricing issues associated with the auto insurance product, a senior executive of Canada’s largest insurer told brokers Thursday. “I think the activities of the brokers towards lobbying and informing the new politicians [in […]

By David Gambrill | October 18, 2018

3 min read

Covering Small Business Cyber Exposure

Considering the potentially devastating effect of a cyber attack on a small business in Canada, it’s surprising to see a recent study showing that more than a third of Canadian firms do not report carrying cyber insurance coverage. “For me, when I look at a commercial client that’s not carrying cyber insurance, that’s kind of […]

By David Gambrill | October 18, 2018

4 min read

How brokers should prepare for Canada Post strike

Brokers need to prepare scripts in case their staff get a flood of phone calls from clients asking how they plan to work without mail service, the Centre for Study of Insurance Operations advises. “Mail service may be interrupted indefinitely,” CSIO stated Wednesday. The Canadian Union of Postal Workers warned Tuesday that rotating strikes could […]

By Greg Meckbach | October 17, 2018

2 min read