Operations

Brokers braced for tough conversations when the economy slips

When the economy gets soft, insurance clients may try to save money by trimming coverage but it's the brokers job to make sure they don't

By Phil Porado | April 14, 2023

3 min read

Why human brokers won’t be replaced by robots

Responsible use of artificial intelligence will change the role of broker client services representatives (CSRs), rather than replace them.

By David Gambrill | April 13, 2023

3 min read

M&A transactions see Canadian and U.S. brokerages expand nationally

M&A activity this month has seen two major Canadian brokerages, one U.S. based brokerage, expanding their practices nationally and in Canada.

By Alyssa DiSabatino | April 13, 2023

3 min read

HR

McDougall merges with 100-year-old brokerage

McDougall Insurance has merged with Rayburn Insurance Brokers Ltd., a fourth-generation family-owned business located in Tweed, Ont.

By Jason Contant | April 5, 2023

2 min read