Operations

Will Ontario’s budget proposals actually reduce auto rates?

To reduce Ontario auto insurance rates substantially, fairer rating systems and offering usage-based insurance (UBI) may be most effective, says one industry observer. The Ontario government is proposing measures to reduce the cost of auto insurance. Among them, it is discussing developing a new framework for ensuring fairness in rates that would replace outdated guidance, […]

By Alyssa DiSabatino | May 4, 2022

2 min read

How telematics is a game-changer for claims

Telematics, which allows insurance companies to measure client driving behaviour, has largely been used by carriers in the underwriting process, but it may prove to be equally as useful for claims, says one telematics provider. Claims telematics can be used to detect crashes in real-time, a step up from how the current claims process is […]

By Alyssa DiSabatino | May 2, 2022

3 min read

HR

How to improve worker satisfaction during “The Great Re-Shuffle”

Employee development may be key to increasing worker satisfaction and increasing talent equity, suggests one panellist during the Insurance Institute of Canada’s Pivot with Purpose webinar.   Instead of viewing employees as assets, companies should see them as investments, explains Trevor Buttrum, director of operations at TalentEgg.   “We actually got the accounting wrong when […]

By Alyssa DiSabatino | April 29, 2022

2 min read

Adapting management styles for the post-COVID workplace

Managers must develop different management skills for the post-COVID world, say panellists at the Insurance Institute of Canada’s Pivot with Purpose webinar.  As many organizations begin their transition to a hybrid work model, companies have a responsibility to adapt their work environment to accommodate the needs of employees, suggests one panellist.   “There’s a corporate […]

By Alyssa DiSabatino | April 28, 2022

3 min read